jita365's Privacy Policy
This document explains in full how your personal information is collected, stored, and used. Please read it carefully before using jita365.
This Privacy Policy ("Policy") applies to all services, websites, and applications of the jita365 platform. This document is intended for users in Bangladesh and forms part of a legally binding agreement. By registering on the jita365 platform or continuing to use its services, you accept the terms of this Policy. This Policy should be read together with our Terms and Conditions.
Types of Information Collected
jita365 collects various types of information to provide and operate its services. This information falls into two main categories — information provided by the user and information collected automatically.
1.1 Information Provided by the User
When you create an account on jita365 or use our services, you may provide the following information:
- Full name and date of birth
- Email address and mobile number
- National ID or passport number (for identity verification)
- Mobile banking account details (bKash, Nagad, or Rocket — for transaction processing only)
- Messages or information you provide when contacting the support team
1.2 Automatically Collected Information
When you use the jita365 website or app, certain information is collected automatically. This includes:
- IP address and geographic location (at country level)
- Browser type, version, and device information
- Time of site access, pages visited, and duration
- Session information collected through cookies and similar technologies
- Gameplay history, betting patterns, and transaction records
Purpose of Data Collection
jita365 uses your personal information for specific and legitimate purposes. No information is collected unnecessarily. The main purposes are:
- Creating, managing, and verifying accounts
- Processing deposit and withdrawal transactions
- Preventing fraudulent activity and maintaining security
- Customer support and resolving complaints
- Managing bonuses and promotional offers
- Improving platform performance and resolving technical issues
- Applying responsible gaming policies and protecting users
jita365 always prioritises responsible behaviour. By analysing your usage patterns, we can provide appropriate support in line with our responsible gaming guidelines.
Sharing and Disclosure of Information
jita365 does not sell your personal information to third parties. However, information may be shared in the following limited circumstances:
3.1 Third-Party Service Providers
We work with certain trusted third parties for payment processing, managing technical infrastructure, and supplying game software. These organisations receive only the information needed to provide their specific services and are also bound by strict confidentiality obligations.
3.2 Legal Obligations
jita365 may provide information when required by a court of competent jurisdiction, a lawful request from a law enforcement agency, or other applicable legal obligations. In such situations, we provide only the minimum information legally required.
3.3 Fraud Prevention
Information may be shared with relevant authorities to detect and prevent fraudulent activity and to maintain the overall security of the platform.
Data Storage and Security
jita365 treats the protection of your information as a top priority. The key aspects of our security management are described below.
4.1 Technical Safeguards
All information stored on our servers and databases is protected using SSL (Secure Sockets Layer) encryption and industry-standard security technologies. All data exchanged between a user's browser and our servers takes place over encrypted connections.
4.2 Access Controls
Only employees whose work requires it can access your personal information. Every access is logged and audited regularly. Strict internal policies are enforced against unauthorised access.
4.3 Data Retention Period
We retain your information for as long as your account is active and for as long as necessary to meet applicable legal obligations. Some information may be retained for a set period after account closure, in accordance with legal requirements and financial record-keeping rules.
Cookie Policy
Cookies and similar tracking technologies are used on the jita365 website and app. Cookies are small text files stored in your browser.
5.1 Use of Cookies
- Essential cookies: These are necessary to maintain login sessions and ensure security.
- Functional cookies: Used to remember your preferences (language, settings).
- Analytical cookies: Used to understand usage patterns on the platform and make improvements.
5.2 Cookie Controls
You can control or delete cookies through your browser settings. However, disabling essential cookies may affect some core functions of the platform.
User Rights
As a registered user of jita365, you have the following rights over your own information:
6.1 Right of Access
You can find out at any time what information jita365 holds about you. Send a request to our support team to view this information and it will be provided within a set timeframe.
6.2 Right to Correction
If any information we hold about you is incorrect or incomplete, you can request that it be corrected. Some information can be changed directly through account settings; for the rest, please contact us.
6.3 Account Deletion Request
You can request that your account be closed and your personal information deleted. However, some information may need to be retained for a set period due to legal obligations, incomplete transactions, or ongoing disputes.
6.4 Data Portability
You can request to receive the main information associated with your account in a common format. Contact our customer support team to find out more.
Protection of Minors
jita365's services are only for persons aged 21 or older. We do not knowingly collect information from any minor. If we are informed that a minor has created an account, that account and the associated information will be deleted immediately. If a guardian believes their child is using this platform, please let us know.
International Data Transfers
As jita365 is an international platform, your information may be stored and processed on servers outside Bangladesh. Such transfers are always carried out securely using industry-standard encryption technologies. We ensure that third-party service providers also maintain adequate protection of your information.
Marketing Communications
With your consent, jita365 may send you promotional messages, bonus offers, and related information. You can unsubscribe from these communications at any time through your account settings. Unsubscribing does not stop essential transaction-related messages from being sent.
Changes to This Policy
jita365 reserves the right to update this Privacy Policy at any time. If any significant changes are made, we will notify you via a platform notice or to your registered email address. Continuing to use the platform after a revised policy is published means you have accepted those changes. We therefore recommend visiting this page regularly.
To learn more about jita365, read our About Us page, which provides details about the company's goals and services.
Contact
If you have any questions, complaints, or information requests regarding this Privacy Policy, please contact our support team. Our support team is available seven days a week, twenty-four hours a day, in both Bengali and English, via live chat and email.
Email: [email protected]
If you have any uncertainty about the interpretation or application of this Policy, you can also visit our FAQ section, where answers to common questions are provided.